fabric-capacity-ops

M365 service desk auto-runbooks — guided workflows for common tickets like shared mailbox access, MFA reset, file recovery, and password reset with pre-checks, approval gates, and end-user verification

Dynamics 365 Sales and Customer Service via Dataverse Web API — leads, opportunities, accounts, contacts, cases, SLAs, queues, pipeline reporting, and CRM workflow automation

Excel data cleaning with pandas, Office Script generation, and Power Automate flow creation

Custom Teams app development — manifest v1.25, M365 Agents Toolkit, Adaptive Cards, message extensions, meeting apps, Custom Engine Agents, Agent 365 blueprints, workflow bots, notification hubs, Copilot plugins, Teams SDK migration, and advanced meeting experiences with Live Share

Scaffold and build Microsoft Graph C# / .NET solutions on Azure — Functions, Container Jobs, Azure Identity, Polly resilience, and SharePoint file intelligence implementations.

Teams lifecycle management — create and archive teams with templates, enforce naming and ownership, apply sensitivity labels, and run expiration reviews using non-technical 'project start/end' language

OneDrive file management via Microsoft Graph — upload, download, share, search, and manage files and folders

Microsoft Fabric developer runtime operations - GraphQL API, environments, user data functions, and variable library governance.

Exchange Online mail flow diagnostics and deliverability — guided 'email not received' troubleshooting, transport rules, quarantine, connectors, and SPF/DKIM/DMARC checks with client-safe explanations

Copilot Studio — design bot topics, author trigger phrases, configure generative AI orchestration, and publish chatbots