customer-journey-mapping-workshop

Uncover customer jobs, pains, and gains in a structured JTBD format.

Facilitate workshop sessions with consistent pacing, options, and progress tracking.

Select the right Proof of Life probe type based on hypothesis, risk, and resources.

Define a Proof of Life probe to test a risky hypothesis cheaply.

Plan customer discovery interviews with the right goal, segment, constraints, and method.

Guide the transition to VP or CPO across preparing, interviewing, and recalibrating.

Create user stories with Mike Cohn format and Gherkin acceptance criteria.

Evaluate acquisition channels using unit economics, customer quality, and scalability.

Assess whether your product work is AI-first or AI-shaped across 5 competencies.

Choose a prioritization framework based on stage, team context, and stakeholder needs.