🎯

user-feedback-system

🎯Skill

from menkesu/awesome-pm-skills

What it does

Systematically collects and analyzes user feedback using PMF surveys, NPS tracking, interviews, and feature request mechanisms to drive product improvement.

📦

Part of

menkesu/awesome-pm-skills(20 items)

user-feedback-system

Installation

git cloneClone repository

git clone [your-repo-url]

📖 Extracted from docs: menkesu/awesome-pm-skills

Need more details? View full documentation on GitHub →

3Installs

AddedFeb 4, 2026

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Skill Details

SKILL.md

Builds feedback collection systems using Superhuman's PMF framework and YC's "talk to users" methodology. Use when implementing NPS surveys, scheduling user interviews, or measuring product-market fit.

Overview

# The Feedback Loop

When This Skill Activates

Claude uses this skill when:

Building feedback collection
Measuring product-market fit
Implementing user research
Creating feedback systems

Core Frameworks

1. Superhuman PMF Survey

The Question:

> "How would you feel if you could no longer use [product]?"

> - Very disappointed

> - Somewhat disappointed

> - Not disappointed

PMF Threshold:

>40% "very disappointed" = strong PMF
<40% = need to improve

2. Talk to Users (YC)

The Approach:

Talk to users weekly (minimum)
Ask open-ended questions
Watch them use product
Focus on jobs-to-be-done

---

Action Templates

Template: Feedback System

```markdown

# Feedback Collection System

In-App Surveys

PMF Survey:

Trigger: After 2 weeks of use
Question: "How disappointed if couldn't use?"
Follow-up: "What's the main benefit?"

NPS Survey:

Trigger: Quarterly
Question: "How likely to recommend (0-10)?"
Follow-up: "Why that score?"

User Interviews

Cadence: [Weekly/biweekly]

Participants: [How selected]

Format:

30-minute calls
Watch them use product
Ask "why?" 5 times

Feature Requests

Collection:

In-app widget
Support tickets
User interviews

Tracking:

Count: [number of requests]
Priority: [using RICE]
Status: [planned/not planned]

```

---

Quick Reference

💬 Feedback Checklist

Collect:

[ ] PMF survey implemented
[ ] NPS tracking
[ ] User interview cadence
[ ] Feature request system

Act:

[ ] Feedback reviewed weekly
[ ] Patterns identified
[ ] Prioritized using RICE
[ ] Closed loop (tell users what you built)

---

Key Quotes

YC:

> "Talk to users. All the time. Until it feels like you're doing it too much."

Superhuman:

> "Product-market fit isn't a feeling. It's a number: 40% very disappointed."

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