onboarding-cro
🎯SkillA Claude Code skill for optimizing post-signup user onboarding and activation, covering activation definition, onboarding flow design, checklist patterns, empty states, multi-channel coordination, and stalled user recovery.
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Overview
Onboarding CRO is a Claude Code skill focused on optimizing post-signup user onboarding and activation. Its core goal is to help users reach their "aha moment" as quickly as possible and build habits that drive long-term retention. The skill covers the full spectrum of onboarding design, from defining activation events and designing first-run experiences to handling stalled users and measuring funnel performance.
The skill applies four core principles: time-to-value is everything, one goal per session, interactive experiences beat tutorials, and visible progress creates motivation. It provides frameworks for different onboarding approaches (product-first, guided setup, value-first), checklist patterns, empty state design, and multi-channel coordination between in-app and email touchpoints.
Key Features
- Activation Definition Framework: Helps identify the "aha moment" that correlates with retention, with examples by product type (project management, analytics, design tools, marketplaces)
- Onboarding Flow Design: Covers immediate post-signup experiences with three approaches (product-first, guided setup, value-first) and criteria for choosing each
- Checklist Pattern Guidance: Best practices for 3-7 item onboarding checklists ordered by value, with progress bars and celebration on completion
- Empty State Optimization: Transforms empty states from dead ends into onboarding opportunities with clear actions and example data
- Multi-Channel Coordination: Aligns trigger-based email sequences with in-app onboarding to reinforce rather than duplicate actions
- Stalled User Recovery: Detection criteria and re-engagement tactics including email sequences, in-app recovery flows, and human outreach for high-value accounts
Who is this for?
This skill is designed for product managers, growth teams, and UX designers working on post-signup activation and user onboarding flows. It is especially valuable for B2B SaaS products where the gap between signup and first value creates churn risk.
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